At Colorado River Medical Center (CRMC), we believe no one should delay seeking medically necessary services due to the lack of health insurance or the ability to pay for their care.

If you do not have health insurance coverage, you may be eligible for coverage under various government-sponsored health insurance programs, or a reduction in your balance under the hospital’s charity care program or discounted payments. (Income requirements may apply).

CRMC Patient Financial Assistance Policy (FAP) that provide Charity Care and Discounted Payment programs available to assist eligible patients with paying for medical necessary services.

– You may qualify for discounted payments if you are a self-pay patient

– You may qualify for Charity Care if you are both of the following:
1) an uninsured/self-pay patient or a patient with high medical costs and
2) a patient who has family income that does not exceed 400% of the federal poverty level.

*California Health and Safety Code, Division 107, Part 2, Chapter 2.5 and Title 22, California Code of Regulations, Chapter 9.2

To obtain information about these programs, click on the [CHARITY POLICY] button link below.

To obtain financial assistance through a discount payment or Charity Care, click on the [CHARITY APPLICATION] button link below to print and complete the application.
– Collect additional documents outlined in the application
– Submit your application by Mail to:
Colorado River Medical Center
Business Office
1401 Bailey Avenue
Needles, CA 92363

or Submit your application in Person to:
Colorado River Medical Center
Business Office
1401 Bailey Avenue
Needles, CA 92363

To receive help in the process, call our Business Office at 760-326-7100. If you would like to discuss your hospital bill in person, call ahead to make an appointment with the Business Office staff to ensure they are in the hospital to meet with you. Once at the hospital, enter through the main entrance (not the ER entrance) and proceed to the front admitting/information desk. Staff at the front desk will direct you to the Business office for a private consultation.

Hospital Bill Complaint Program

The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to HospitalBillComplaintProgram.hcai.ca.gov for more information and to file a complaint.

More Help

There are free consumer advocacy organizations that will help you understand the billing and payment process. You may call the Health Consumer Alliance at 999-804-3536 or go to https://healthconsumer.org for more information.

California

You may be eligible for health care coverage under Covered California and Medi-Cal presumptive eligibility. Please contact our Business Office at (760) 326-7100 for information about this program

Shoppable Services

A list of the hospital shoppable services can be found at https://crmccares.com/services-page/.

Language/Disability Assistance

If you need help or need information in this notice in a language other than English, call our Business Office at (760) 326-7100. The Business office can set up an appointment with you to provide language interpretation services to you. Aids and services for people with disabilities, like documents in large print, audio and other accessible electronic formation are also available. TTY devices are also accessible at (760) 326-7100. These services are free.